These controversies concerning the relationships between citizenship pressure, OCBs and CCBs may be due to ways that OCBs are measured. Inside the literature, OCBs have often been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to detect the behavioural motivations underlying OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4